All Core Systems Operational • Berkshire Dispatch Ready
TCP123 UK Operational Telemetry
Microsoft 365 & Cloud Core
Exchange Online Mail Routing
🟢 100%
21ms
SharePoint & OneDrive Sync
🟢 99.98%
Microsoft Teams Voice & Calling
🟢 100%
18ms
Azure Virtual Desktop (AVD)
🟢 100%
Network & Perimeter Defense
Inbound DNS, SPF & DMARC
🟢 100%
13ms
Zero-Trust Perimeter Firewalls
🟢 100%
Ransomware & EDR Sentinel
🟢 100% Active
Immutable Cloud Backups
🟢 Verified Daily
Berkshire Field Engineering
Ascot & Bracknell Depot
🟢 Onsite
28m arr
Windsor & Maidenhead Units
🟢 Onsite
36m arr
24/7 Telephone Helpdesk Queue
🟢 0 Queue
14s pickup
First-Contact Issue Resolution
🟢 99.4% Today
90-Day Platform Uptime Record
Continuously updated • Verified Today (Today) • Zero service blackouts.
100.0% Availability (Last 90 Days)
90 Days Ago
45 Days Ago
Today (100% Operational)
Average Phone Pickup
16s
✓ UK Helpdesk SLA Standard
First-Touch Resolution
99.4%
✓ Resolved Without Escalation
Avg Berkshire Onsite Arrival
34 Mins
✓ Emergency Field Dispatch
Workstations Protected
1,450+
✓ 100% UK DBS Engineers
Experiencing an Unresolved Outage with Your Current IT Provider?
TCP123 UK delivers dedicated Berkshire engineers with guaranteed 15-minute diagnostic triage and sub-45-minute onsite emergency dispatch.