IT Support for Home Workers in Maidenhead

Maidenhead is well outside the 5-mile radius for the Home Worker plan's emergency on-site allowance, so the plan is a remote helpdesk for you: 1.5 hours a month for £99, with a 15-minute triage target during core hours. That suits the freelancers, consultants and creative-industry home workers around Bray, Furze Platt and Pinkneys Green — most problems (email, Microsoft 365, a laptop that has slowed down) are fixed without a visit. Where one is needed it is £100 an hour with a 95-minute target.

£99 a month covers one person and up to 3 devices with 1.5 hours of support, including up to 30 minutes of emergency on-site help — Maidenhead is outside our 5-mile on-site radius, so support is remote-first and an on-site visit is £100 an hour. Extra time is £75 an hour remote.

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